Joseph Kaplan

Coaching and Consulting Experience

 

Joe has almost 30 years of coaching, consulting, and advisory experience across Fortune 1000, healthcare, government and educational organizations. As an executive coach, Joe has collaborated with 100’s of leaders in both one on one and group settings to measurably improve their personal impact and outcomes.  

Over the course of his career, Joe has worked with numerous clients to design and implement large-scale and global business improvements or transformations (i.e., behavior, culture, process and technology). His expertise is in achieving accelerated and sustainable business outcomes by triangulating strategic change management with leadership effectiveness and the employee experience. 

Recently, Joe worked with a large global financial services organization to facilitate a transformation to a culture of agility. He personally coached and developed the top 125 leaders in Latin America, Mexico and the United States. He effectively modeled and reinforced the company’s new mindset and work styles, resulting in measurable improvement to cost of delivery, time to market and customer satisfaction.

 

Business and Career Background

 

In collaboration with The Conference Board, Joe is a founder of The Engagement Institute™. He is a recognized and published thought leader in the areas of culture-building, employee engagement, and leadership effectiveness. His published research and articles on culture, engagement and leadership have appeared in Harvard Business Review (HBR), The Association for Talent Development (ATD), and The Conference Board (TCB). 

Joe has worked in the consulting industry for 25+ years and has served in a variety of client facing, relationship management and senior leadership roles at organizations such as Accenture, Deloitte, Towers Watson and Infosys Consulting.  Joe has led dozens of global business transformation programs for companies such as Abbott Labs, Best Buy, Boeing, Cisco, First Data, HSBC, Kraft, Lahey Health, Tyson Foods, and Visa.

 

Education and Certifications

 

Joe earned his B.S. and M.A. in Social Psychology from Loyola University in Chicago. Since 2016, he has been teaching MBA courses on leadership and communications at the University of Chicago’s Booth School of Business. He is certified and experienced in leadership assessments such as MBTI, Hogan, NEO, DiSC, Kaizen, Saville Wave and StrengthsFinder. Joe has extensive experience in Prosci/ADKAR and other change management methods