prudential

Prudential is proud to offer you the opportunity to improve your skills and abilities through training courses offered by FranklinCovey. Developing our people is very important to Prudential, so we have created a learning environment with world-class content available in a way that can be reached by all. FranklinCovey offers some outstanding learning opportunities to help you grow and further develop your skills. 

To learn more about the courses offered and to register, please review the course selections and session dates below. Then, select the class you would like to attend. Once registered, you will receive the details needed to participate in the webinar within 24 business hours.   

Note: A credit card is required at the time of registration and will be processed directly through the FranklinCovey site. 

Cancellation Policy: 

When registering for a session, please consult your calendar and your workload commitments. This may help you decide which date is best for you, and it may reduce the need to cancel your enrollment in the program. FranklinCovey’s cancellation policy and penalties are: 

• You may cancel your registration or transfer to another session up to two weeks prior to the training with no penalty. 
  
• If you find you cannot participate on the date of your session, please call 800-391-1492, option 1, at least two weeks’ before the date of your program. A FranklinCovey representative will help you find another date. 
  
• Please note if you don’t cancel and don’t attend, you are still responsible for payment. 
  

What do I need to bring with me?

On the day of the seminar, your name will be listed on the roster; it is not necessary to bring any paperwork. You may wish to bring a pen and paper for notes.  

Can someone else attend with me?

Yes.  Call our customer service center for seating availability at 1-800-391-1492 and enroll them today.  Walk-in registrations are available the day of the program on a space-available basis.

What are the age requirements for attending a seminar?

 Minors aged 14 or under are not permitted. Anyone between the ages of 15-17 wishing to attend must have a paid registration and be accompanied by a paid attendee of 18 years or older.

What time does the seminar or webinar start?

Start times vary based on the workshop you are attending. Start times are listed on the website in Eastern time for live-online events, and local time for live classroom events. Please refer to your confirmation email for your course’s start time.

What if I need to cancel?

Call our customer service center at 1-800-391-1492 

How will I be notified of any changes to my scheduled seminar?

Our Customer Service Department will notify you by fax, e-mail, and/or mail if any changes are made to your scheduled seminar (i.e. change of date, venue, city location, or cancellation).  Be sure to add [email protected] to your email address book so you are sure to receive these messages.  You may confirm your seminar location at any time by keying the event # in the search box at the top of any page.

What if I require special attention because of a disability?

At FranklinCovey we strive to accommodate your needs.  Please contact our customer service center for assistance in this area by calling 1-800-391-1492

Can the seminar or webinar be presented on-site for my organization? 

Yes.  At FranklinCovey we help organizations achieve results that require a change in human behavior.  Our expertise is in seven areas: Leadership, Execution, Productivity, Trust, Sales Performance, Customer Loyalty and Education. To learn how this or any of our other topics can be custom tailored to meet your organization’s needs, just call 1-888-702-1776 and ask for the name and number for your Client Partner in your area!

Can I make an audio or video recording of the seminar or webinar?

No.  We do not allow any audio or video recording of our seminars or webinar.

Customer Service Inquiries

Phone number: 1- 800-391-1492 email: [email protected].

Technical Issues

Please call us at: 1-800-391-1492 and we can assist you with any technical issue you are experiencing. 

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